FAQ order

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YOUR ORDER 

The order can be made through the site, adding the desired products to the cart, or by phone calling the customer service at + 39 0961 99 82 39 (active from Monday to Friday, from 08.30 to 12.30 and from 14 to 17): An operator will ask you for your data and the specifics of the order you want to make, guiding you in the purchasing process. You can also make a purchase order through the Sales network: Area consultant or area retailer.
 You can make your payments using the following methods: Paypal, credit card and prepaid, bank transfer in advance.
Bank Transfer data
Beneficiary Header:
IBAN: IT 34 Q 05387 04400 000000005680
International BIC/SWIFT code: BPMOIT22XXX
Bank and subsidiary: Bper Banca-Catanzaro Agency
The reason for the bank transfer must include:
-The customer order number or the name and surname of the person who made the order;
-the transfer will be deemed valid if credited within 5 working days from the forwarding of the order.
Each order constitutes the customer's contractual proposal in respect of Cotto Cusimano. Once the order is completed it is no longer possible to modify it through the customer area of the site. For problems relating to the order made, please contact the customer service within 48 hours: by mail to ordini@cottocusimano.it or by phone + 39 0961 99 82 39
Each order constitutes the customer's contractual proposal in respect of Cotto Cusimano. Once the order is completed it is no longer possible to cancel it through the customer area of the site. For problems relating to the order made, please contact the customer service within 48 hours: by mail to ordini@cottocusimano.it or by phone + 39 0961 99 82 39
 On delivery together with the parcel you will receive the delivery note (receipt). If you need to invoice just fill in the tax Code and VAT number fields during the purchase procedure.
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