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GENERAL TERMS OF SALE

The goods covered by these general conditions are placed for sale by Cotto Cusimano srl, Contrada Campo 21, 88040 Settingiano (CZ), Cap. Soc. Euro 100,000.00 I.V. Reg. Companies of Catanzaro N ° 5521-C.F. e P. IVA n ° 00887960797 R.E.A. n ° CZ133487.
Article 1-ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE
Before proceeding with the purchase of Cotto Cusimano products according to the modalities laid down in these general conditions and indicated on the website www.cottocusimano.it, the customer expressly declares that he has read carefully and that he has fully accepted the Content of these general conditions and to have taken into view any indication provided during the purchase procedure. Cotto Cusimano invites you to retain a copy of these general conditions for a prompt consultation. These general terms and conditions of sale constitute an integral part of any purchase order and sales contract for products marketed by Cotto Cusimano on the website www.cottocusimano.it.
Article 2-DEFINITIONS
The term "general conditions" means the present document.
The term "customer " means the subject, whether consumer or professional, who makes a purchase of Cotto Cusimano products according to the indications on the site and in the general conditions.
The term "products" means all products marketed by Cotto Cusimano on the site www.cottocusimano.it and forming part of its assortment.
The term "Site" means the set of WEB pages accessible by typing the URL: www.cottocusimano.it.
The term "Purchase order" means the order by the customer-containing the details of the products-which is generated by the system following the confirmation of the payment.
The term "Sales contract" means the contract of sale perfected between the customer and Cotto Cusimano with the purchase order confirmed by Cotto Cusimano following the payment of the specified amount.
Article 3-THE CONCLUSION OF THE CONTRACT
The customer can purchase the products as illustrated in the Factsheets present on the pages of the site. It is understood that the image accompanying the descriptive card of a product may not be perfectly representative of its characteristics but differ slightly even if reproduced in photographic studios. In fact, the hue varies according to the type of light used in the studio  "Hot Light/cold light/distance between the product and the surrounding lighting and the type of camera used. The customer, following the purchase procedure indicated on the site, can choose the products of his interest and verify the total value of the products he intends to purchase including the relative delivery costs. The purchase order, once finalized with the payment, can be changed or cancelled within 24 hours from the order confirmation by contacting the sales office at + 39 0961 998239. All purchase orders must be exactly completed in all their parts and must contain the exact identification of the products ordered, the customer and the place of delivery of the products themselves. The purchase order is valid as a contractual proposal of the customer manifested online. The order confirmation by Cotto Cusimano, forwarded to the customer at the e-mail address indicated by them, confirms the data of the order and is valid as acceptance of contractual proposal and will be sent to the customer within the maximum period of 48 hours, depending on the opening days of the sales office.  The confirmation of order by Cotto Cusimano takes place only following the payment of the products specified in the purchase order. The contract is concluded and is binding on both parties when the purchase order confirmation is sent to the customer. The order confirmation contains a summary of the order; the details of the order, the price of the purchased goods, the shipping costs and any additional accessory charges are given, the address where the product will be delivered, the type of delivery chosen by the customer. Cotto Cusimano reserves the right to refuse the purchase proposal sent in the following cases: provision of non-real master data; Previous non-fulfilment in respect of Cotto Cusimano, subject to insolvency proceedings, lack of availability of products-for any reason-in warehouses and in any other case incompatible with economic interests and Company policies.
Article 4-METHODS OF PAYMENTS AND REFUND
As part of the process of forwarding the order, may be proposed by Cotto Cusimano, at the complete discretion of the latter, different payment methods, such as, for example, payment by credit card or prepaid (Visa, MasterCard, Master), payment via Paypal's secure system, and payment by bank transfer with credit within 5 days of forwarding the order. With the insertion of the credit card data is immediately made the payment with a simultaneous debit on the credit card in the manner provided by the operator of the same. If the Banking Institute communicates to Cotto Cusimano any irregularity relating to the credit card used, the latter will proceed with the cancellation of the order. Any reimbursement to the customer will be credited using one of the modalities in use at Cotto Cusimano. If the reimbursement is made by bank transfer, the same can be finalized only if the account holder is the same subject who has placed the purchase order. In case of exercise of the right of withdrawal by the customer, Cotto Cusimano will credit the reimbursement in a reasonable period from the date on which the latter became aware of the withdrawal itself. In case of exercise of the right of withdrawal Cotto Cusimano will not be obliged to reimburse the additional costs (shipping costs). Cotto Cusimano reserves the right to withhold the reimbursement until it has received the goods and verified the state of integrity of the same.
Article 5-TIME AND MODALITIES OF DELIVERY
Cotto Cusimano will deliver to the customer the products, selected and ordered in the manner indicated in the order confirmation specified in art. 3, by means of couriers and/or forwarders of trust. The different modes, times and shipping costs will be clearly indicated on the site at the time of purchase. The delivery times indicated on the site at the time of purchase will have a purely indicative value. The modalities and timing of contact with the customer-before the delivery or after the first attempt of delivery-will depend on the courier chosen by Cotto Cusimano in relation to the specific type of order to be delivered. The delivery will be made at the address indicated by the customer at the end of the purchase process on the site. The customer, in the process of formulating the purchase order on the site, undertakes to verify that the information present is correct and complete.Any impediment or special condition linked to the access routes to the indicated address which should prevent or make the delivery less easy, shall be communicated by the customer. It is specified that in the pedestrian zones (ZTL) The delivery will take place to the point where the vehicle has access possibilities. The fiscal documentation (invoice) is published, to be given by the shipment of the product, in the area My Account of the site reserved to the customer to whom the same can access using its own credentials of access. The delivery document (delivery note and/or DDT) will be signed by the customer at the time of delivery.At the time of delivery of the product, the customer is obliged to check that the number of parcels delivered corresponds to what is indicated in the accompanying document of the Courier. It is the burden of the customer at the time of delivery of the goods floor road check that the packaging is intact, not damaged, wet or otherwise altered, even in the materials used for the packaging (quality verification). Any damages, must be immediately reported to the courier who makes the delivery (accepting the goods with a reserve prudent to be written in the DDT of the Courier: Es: "box with holes on the side ", "Open box and without custom tape ",  " Damaged box  ", etc.).Once the courier's transport document is signed, the customer can no longer oppose any dispute about the quantity and quality of the packaging of what was received. The customer can always check the status of the purchase order through the Internet site of the courier chosen for the shipment or by contacting the customer service.The delivery times indicated on the site are quantified on working days. Any damage to the product received, must be reported in maximum 24h (working days from receipt of goods) at the following address cottocusimano@legalmail.it, or by fax to the number (+ 39) 0961 998652 or by mail Recommended at the address: Contrada Campo 21, 88040 Settingiano (CZ).
Article 6-PRICES
All sales prices of the products indicated on the site are expressed in euros, including VAT. The shipping costs and any ancillary charges, if any, are indicated and calculated in the purchase procedure and clearly specified in the purchase order and in the sales contract. The prices of the products published on the homepage or in the different sections of the site are inclusive of VAT and do not include any taxes, duties and taxes applicable in the country of destination of the products, where this is different from Italy, which will be borne by the Customer. Cotto Cusimano reserves the right to modify at any time the prices of the products listed on the site. Any changes to the prices of products will not, however, be effective against customers who have already provided an order.
Article 7-LIABILITY
Cotto Cusimano assumes no responsibility for inefficiency attributable to the cause of force majeure or fortuitous events, even if they are dependent on malfunctioning and disservices of the Internet, if they fail to execute the order in the time required by Contract. Cotto Cusimano will also not be liable for damages, losses and costs incurred by the customer as a result of the non-execution of the contract due to non-imputable causes, having the customer entitled only to the full refund of the price paid and Not any ancillary charges incurred.
Article 8-RIGHT OF WITHDRAWAL
Information relating to the exercise of the right of withdrawal according to Legislative decree 206/2005.
In any case, the customer has the right to withdraw from the contract concluded on the site, without any penalty and without specifying the reason, within the period of 14 (fourteen) days, from the day of receipt of the product purchased. The right of withdrawal may cover all products purchased or only part thereof.For the purpose of exercising the right of withdrawal, the customer must return the product purchased online at the operative headquarters Cotto Cusimano in Contrada Campo 21, 88040 Settingiano (CZ), provided that within 14 days after the date of delivery of the product. In this case the material must be delivered at the operational headquarters Cotto Cusimano accompanied by a copy of the purchase invoice of the product. The customer can make use of the right of withdrawal by communicating to Cotto Cusimano through the compilation of the digital form present on the site www.cottocusimano.it, area My Account, "form right of withdrawal", sending the form completed in its parts To the e-mail address info@cottocuismano.it, or by fax to + 39 0961 998652. Alternatively, the customer may also send a written notice of withdrawal, by means of the postal service, always within 14 days from the delivery of the asset, to Cotto Cusimano srl – Contrada Campo 21, 88040 Settingiano (CZ), specifying the will to withdraw The purchase and the product for which it intends to exercise the right of withdrawal. In case of shipment for the return of the material will be faith between the parties the date of delivery to the post office or to The Courier. In any case, in order to be entitled to full reimbursement of the price paid for the purchase of the product, the latter must be returned intact (original packaging and/or equivalent system) and, however, in normal state of preservation. The cost of returning the product is borne by the customer. Cotto Cusimano will refund the price paid by the customer as specified in article 4.
DOWNLOAD THE FORM
 
Article 9-MODALITIES OF FILING OF THE CONTRACT
In accordance with art. 12 of D. LGs. 70/2003, we inform the customer that each order sent is stored in digital form on the server owned by Cotto Cusimano according to criteria of confidentiality and security. These data are available by express request to Cotto Cusimano under the terms prescribed by law.
Article 10-COMMUNICATIONS AND CUSTOMER SERVICE REPORT
For any communication or clarification request, the customer must contact the client service Cotto Cusimano info@cottocusimano.it or call (+ 39) 0961 998239. The customer will indicate in the registration form to the site its residence or domicile, the telephone number or the e-mail address to which it wishes to be sent the communications.
Article 11-APPLICABLE LAW AND JURISDICTION
These general terms and conditions of sale are subject to Italian law. Any dispute that does not find a friendly solution will be subject to the exclusive jurisdiction of the Court of Catanzaro, the billing office.
The goods covered by these general conditions are placed for sale by Cotto Cusimano srl, Contrada Campo 21, 88040 Settingiano (CZ), Cap. Soc. Euro 100,000.00 I.V. Reg. Companies of Catanzaro N ° 5521-C.F. e P. IVA n ° 00887960797 R.E.A. n ° CZ133487.
Article 1-ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE
Before proceeding with the purchase of Cotto Cusimano products according to the modalities laid down in these general conditions and indicated on the website www.cottocusimano.it, the customer expressly declares that he has read carefully and that he has fully accepted the Content of these general conditions and to have taken into view any indication provided during the purchase procedure.
Cotto Cusimano invites you to retain a copy of these general conditions for a prompt consultation.
These general conditions of sale constitute an integral part of any purchase order and sale contract of the products marketed by Cotto Cusimano on the website www.cottocusimano.it and marked with the icon for "Shipment to specialised retailer" service.
Article 2-DEFINITIONS
The term "general terms and conditions" means this document.
The term "customer " means the subject, whether consumer or professional, who makes a purchase of Cotto Cusimano products according to the indications on the site and in the general conditions.
The term "Products" means all products for sale by Cotto Cusimano on the site www.cottocusiamno.it and forming part of its assortment.
The term "point of sale " means the shop in Cotto Cusimano where the customer can pick up the product.
The term "site " means the set of WEB pages accessible by typing the URL: www.cottocusimano.it.
The term "purchase order" means the order by the customer-containing the details of the products-which is generated by the system following the confirmation of the payment.
The term "Sales contract" means the contract of sale perfected between the customer and Cotto Cusimano with the purchase order confirmed by Cotto Cusimano following the payment of the specified amount.
Article 3-THE CONCLUSION OF THE CONTRACT
The customer can purchase the products as illustrated in the Factsheets present on the pages of the site. It is understood that the image accompanying the descriptive card of a product may not be perfectly representative of its characteristics but differ slightly even if reproduced in photographic studios. In fact, the hue varies according to the type of light used in the studio  "Hot Light/cold light/distance between the product and the surrounding lighting and the type of camera used.
The customer, following the purchase procedure indicated on the site, will be able to choose the products of his interest, check the total value of the products he intends to purchase and choose the retailer dealer in which to collect the products.The purchase order, once finalized with the payment, can be changed or cancelled within 24 hours from the order confirmation by contacting the sales office at + 39 0961 998239. All purchase orders must be exactly completed in every part and must contain the exact identification of the products ordered, the customer and the point of sale specialist retailer of delivery of the products.
The purchase order is valid as a contractual proposal of the customer manifested online. The order confirmation by Cotto Cusimano, forwarded to the customer at the e-mail address indicated by them, confirms the data of the order and is valid as acceptance of contractual proposal and will be sent to the customer within the maximum period of 48 hours, Depending on the opening days of the sales office.The confirmation of order by Cotto Cusimano takes place only following the payment of the products specified in the purchase order. The contract is concluded and is binding on both parties when the purchase order confirmation is sent to the customer.
The order confirmation contains a summary of the order; the details of the order, the price of the purchased goods and any additional ancillary charges are given, the address of the retailer where the product can be withdrawn by the customer.Cotto Cusimano reserves the right to refuse the purchase proposal sent in the following cases: provision of non-real master data; Previous non-fulfilment in respect of Cotto Cusimano, subject to insolvency proceedings, lack of availability of products-for any reason-in warehouses and in any other case incompatible with economic interests and Company policies.
Article 4-METHODS OF PAYMENT AND REFUND
As part of the process of forwarding the order, may be proposed by Cotto Cusimano, at the complete discretion of the latter, different payment methods, such as, for example, payment by credit card or prepaid (Visa, MasterCard, Master), payment via Paypal's secure system, and payment by bank transfer with credit within 5 days of forwarding the order. With the insertion of the credit card details is immediately made the payment with a simultaneous debit on the credit card in the manner provided by the manager of the credit card. If the Banking Institute communicates to Cotto Cusimano any irregularity relating to the credit card used, the latter will proceed with the cancellation of the order.Any reimbursement to the customer will be credited using one of the modalities in use at Cotto Cusimano. If the reimbursement is made by bank transfer, the same can be finalized only if the account holder is the same subject who has placed the purchase order. In case of exercise of the right of withdrawal by the customer, Cotto Cusimano will credit the reimbursement in a reasonable period from the date on which the latter became aware of the withdrawal itself. In case of exercise of the right of withdrawal Cotto Cusimano will not be obliged to reimburse the additional costs (shipping costs). Cotto Cusimano reserves the right to withhold the reimbursement until it has received the goods and verified the state of integrity of the same.
Article 5-TIME AND METHOD OF WITHDRAWAL
Cotto Cusimano will make available to the customer the products selected and ordered at the point of sale specialist retailer chosen during the compilation of the order. In particular during the order, the customer can choose to pick up the products at the retailer specialized dealer he chose.
To collect the purchased products, the customer must present in the pre-selected specialist retailer point of sale and submit the order summary email and an identity document. It will be possible to delegate a person of trust, who can make the withdrawal by submitting a copy of its document of identity, that of the delegator and the e-mail of order summary.As regards the delivery document (delivery note) the same will be issued by Cotto Cusimano, and will be signed by the customer at the time of delivery. At the time of the delivery of the product by Cotto Cusimano, the customer is obliged to check that the number of parcels delivered corresponds to what is indicated in the order summary and that the packaging is intact, not damaged or altered.
In the event that the customer does not submit to the withdrawal of the products purchased, Cotto Cusimano will undertake to contact the customer to remodulate the appointment.After 48 hours from the appointment, the availability of the ordered goods will no longer be guaranteed by Cotto Cusimano and the customer will be invited by means of written communication to go to the point of sale specialized retailer chosen to agree the methods of reimbursement which will be net of the transport costs incurred.
Article 6-PRICES
All the sales prices of the products indicated inside the site are expressed in euro including VAT, of any other tax. Any ancillary charges, if any, are indicated and calculated in the purchase procedure and clearly specified in the purchase order and in the order confirmation. Cotto Cusimano reserves the right to modify at any time the prices of the products listed on the site. Any changes to the prices of products will not, however, be effective against customers who have already provided an order.
Article 7-LIABILITY
Cotto Cusimano assumes no responsibility for inefficiency attributable to the cause of force majeure or fortuitous events, even if they are dependent on malfunctioning and disservices of the Internet, if they fail to execute the order in the time required by Contract.
Cotto Cusimano will also not be liable for damages, losses and costs incurred by the customer as a result of the non-execution of the contract for reasons not attributable to him, having the customer entitled only to the full refund of the price paid and not of any ancillary charges incurred.
Article 8-RIGHT OF WITHDRAWAL
Information relating to the exercise of the right of withdrawal according to Legislative decree 206/2005.
In any case, the customer has the right to withdraw from the contract concluded on the site, without any penalty and without specifying the reason, within the period of 14 (fourteen) days, from the day of receipt of the product purchased. The right of withdrawal may cover all products purchased or only part thereof. For the purpose of exercising the right of withdrawal, the customer must return the product purchased online at the operative headquarters Cotto Cusimano in Contrada Campo 21, 88040 Settingiano (CZ), provided that within 14 days after the date of delivery of the product.In this case the material must be delivered at the operational headquarters Cotto Cusimano accompanied by a copy of the purchase invoice of the product. The customer can make use of the right of withdrawal by communicating to Cotto Cusimano through the compilation of the digital form present on the site www.cottocusimano.it, area My Account, "form right of withdrawal", sending the form completed in its parts To the e-mail address info@cottocuismano.it, or by fax to + 39 0961 998652. Alternatively, the customer may also send a written notice of withdrawal, by means of the postal service, always within 14 days from the delivery of the asset, to Cotto Cusimano srl – Contrada Campo 21, 88040 Settingiano (CZ), specifying the will to withdraw The purchase and the product for which it intends to exercise the right of withdrawal. In case of shipment for the return of the material will be faith between the parties the date of delivery to the post office or to the Courier. In any case, in order to be entitled to full reimbursement of the price paid for the purchase of the product, the latter must be returned intact (original packaging and/or equivalent system) and, however, in normal state of preservation. The cost of returning the product is borne by the customer. Cotto Cusimano will refund the price paid by the customer as specified in article 4.
DOWNLOAD THE FORM
Article 9-MODALITIES OF FILING OF THE CONTRACT
In accordance with art. 12 of D. LGs. 70/2003, Cotto Cusimano informs the customer that each order sent is stored in digital form on the server owned by Cotto Cusimano according to criteria of confidentiality and security.
Article 10-COMMUNICATIONS AND CUSTOMER SERVICE REPORT
For any communication or clarification request, the customer must contact the client service Cotto Cusimano info@cottocusimano.it or call (+ 39) 0961 998239.
The customer will indicate in the registration form to the site its residence or domicile, the telephone number or the e-mail address to which it wishes to be sent the communications.
Article 12-APPLICABLE LAW AND JURISDICTION
These general terms and conditions of sale are subject to Italian law. Any dispute that does not find a friendly solution will be subject to the exclusive jurisdiction of the Court of Catanzaro, the billing office.
If you prefer not to use the online return request within your MY ACCOUNT area and you do not want to contact us to exercise your right of withdrawal, you can send us a written notice of withdrawal, by means of the postal service, Always within 14 days of the delivery of the good, at Cotto Cusimano srl, Contrada Campo 21, 88040 Settingiano (CZ), specifying the willingness to withdraw from the purchase, also using the following form.
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